My Mugs
🚚 Shipping Policy
Shipping Policy
Processing Times:
Orders are typically processed within 2-4 business days after purchase. You will receive a confirmation email with tracking once your order has shipped.
Shipping Times:
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USA: 5-10 business days
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International: 10-20 business days (depending on location)
Shipping Costs:
Shipping costs are calculated at checkout based on your location and order size.
Delays:
Shipping times may vary due to factors outside our control (weather, customs, holidays). We are not responsible for delays once packages leave our facility.
Wrong Address Disclaimer:
Please ensure your shipping address is complete and correct. We are not responsible for packages lost due to incorrect addresses.
Questions:
Contact us anytime at jordan@mymugs.org if you have concerns about your shipment.