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My Mugs

🚚 Shipping Policy

Shipping Policy

Processing Times:
Orders are typically processed within 2-4 business days after purchase. You will receive a confirmation email with tracking once your order has shipped.

Shipping Times:

  • USA: 5-10 business days

  • International: 10-20 business days (depending on location)

Shipping Costs:
Shipping costs are calculated at checkout based on your location and order size.

Delays:
Shipping times may vary due to factors outside our control (weather, customs, holidays). We are not responsible for delays once packages leave our facility.

Wrong Address Disclaimer:
Please ensure your shipping address is complete and correct. We are not responsible for packages lost due to incorrect addresses.

Questions:
Contact us anytime at jordan@mymugs.org if you have concerns about your shipment.

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